Product Overview

AI intelligent agent enterprise solution

Encapsulate large models into deliverable, controllable, and measurable enterprise intelligent agents: connect enterprise knowledge bases and business systems, and work for people in real processes, rather than staying in demonstration videos.

Privatization Model Multi agent collaboration RAG Knowledge Base Xinchuang Adaptation observable
  • More than just general Q&A: Inject enterprise terminology, process rules, and business data to make the answers fit your industry context and internal standards.
  • Documents, tables, drawings, work orders, and historical emails are stored in multiple sources, with integrated management of slicing, vectorization, and permission filtering.
  • Decompose complex tasks to multiple role agents and schedule them by the supervising agent to form a reusable and rollable task pipeline.
  • Through APIs, plugins, and enterprise WeChat/DingTalk portals, intelligent systems can access data, send processes, create work orders, and write back to business systems.
AI 智能体企业解决方案 方案沟通
2~4week Typical pilot launch cycle
70% Self service Q&A resolution rate
-45% Average downtime
100% Data cannot be accessed from the internal network
Core Values

What exactly does this solution solve for you

Do not stack functions, each ability corresponds to a real business problem.

Intelligent agents that understand business

More than just general Q&A: Inject enterprise terminology, process rules, and business data to make the answers fit your industry context and internal standards.

RAG Enterprise Knowledge Base

Documents, tables, drawings, work orders, and historical emails are stored in multiple sources, with integrated management of slicing, vectorization, and permission filtering.

Multi agent collaborative orchestration

Decompose complex tasks to multiple role agents and schedule them by the supervising agent to form a reusable and rollable task pipeline.

Integrate with existing systems

Through APIs, plugins, and enterprise WeChat/DingTalk portals, intelligent systems can access data, send processes, create work orders, and write back to business systems.

Security and Innovation

Private deployment, data anonymization, unauthorized access interception, and full audit of operations meet the requirements of cybersecurity and industry compliance.

Observability and optimization

Session quality inspection, satisfaction scoring, knowledge hit rate, and gap analysis enable intelligent agents to use more accurately.

Applicable scenarios

From dilemma to solution, explain it all at once

Common difficulties

  • I bought a set of conversational robots, but after trying them out for two weeks, no one used them anymore
  • Knowledge is scattered in documents, group chats, and the minds of old employees, asking AI questions and not knowing
  • The model looks good, but it cannot be integrated into real processes such as approval, work orders, ERP, etc
  • Sensitive data, afraid to use public cloud, and heard that the threshold for local deployment is very high
  • No one can say clearly how much value AI has created

Abbot's approach

  • Intelligent agents embedded in real business entry points, becoming tools that employees must use every day
  • Unified storage and continuous updating of enterprise knowledge, answers with source and traceability
  • Connect existing systems through APIs/plugins/workflow engines to automatically execute tasks
  • Fully privatized deployment, with models and data located within the enterprise intranet, supporting the innovation environment
  • The conversation volume, resolution rate, and time saving are all fully embedded, and the effect can be quantified
Typical Case Stories

The Four Chapter Story of a Project

From the initial challenge to being truly utilized by the business. We will explain it to you in its entirety.

01
Chapter 1: Origin

The old master is about to retire, how can he keep his skills?

A precision manufacturing enterprise in East China, with a complex range of production line equipment models, heavily relies on several experienced technicians for troubleshooting. New employees not only dare not take action when they encounter a police report, but also repeatedly call and disturb their master; Once there is a problem with the night shift, it is often necessary to shut down and wait until the next day. The head of the enterprise said a sentence that the project team had been memorizing for a long time: "The master is going to retire, how can we keep his skills

We are not lacking a set of software, we are lacking a way to preserve our experience——Vice President of Customer Production
Pain point diagnosis knowledge audit Master's Experience
老师傅要退休了,那身本事怎么留下?
02
Chapter 2: Breaking the Topic

Don't chase big models for now, clarify the knowledge of the enterprise first

The Abit team did not rush to build the model, but spent three weeks conducting a knowledge inventory: organizing 12 years of accumulated maintenance records, equipment manuals, alarm code tables, and team handover records into structured knowledge, and labeling permissions and scope of application. At the same time, clarify the boundaries of intelligent agents - only answer device related questions and answers, and transfer all process parameter adjustments to manual labor to avoid "appearing intelligent but actually dangerous".

3weekKnowledge inventory and cleaning
8600+Entry of knowledge items into the database
4classClassification of Equipment Domain Knowledge
on-premises deployment RAG Knowledge Base Boundary Design
先不追大模型,先把企业知识理清楚
03
Chapter 3: Landing

Let the intelligent agent live in the entrance that is used every day in the workshop

The system did not create a 'new website', but instead connected to the enterprise WeChat: employees can scan the device QR code to inquire about the alarm meaning, processing steps, and required spare parts, and the answers are accompanied by manual page numbers and similar historical cases. After confirming the solution, a maintenance work order will be automatically generated and written back to the equipment ledger, forming a closed loop of "Q&A - processing - sedimentation". The disposal process of the old master is reversed and deposited back into the knowledge base, becoming thicker as it is used.

7skyFrom pilot to open to all staff
92%Frontline employees are active throughout the week
1.8minuteAverage answer obtained
Enterprise WeChat entrance Work order writing Closed loop precipitation
让智能体住进车间每天都在用的入口
04
Chapter 4: Results

The new employee dares to take action, the old master's time is back

After three months of online operation, 70% of common faults were handled by frontline employees according to the recommendations of intelligent agents, and the average downtime decreased by 45%. The master changed from "answering phone calls every day" to "reviewing the knowledge base every week" and focused his energy on process improvement. The second phase of the project has been expanded to include two intelligent agents: procurement inquiry and after-sales Q&A, and a multi-agent collaborative order review process has been planned.

What we are discussing now is no longer whether AI can be used, but which next agent should do it first——Customer Information Center Manager
70%Self service Q&A resolution rate
-45%Average downtime
3individualPlanned intelligent agent scenarios
Quantification of Effects Phase II Expansion Multi agent collaboration
新员工敢下手了,老师傅的时间回来了
More cases

Different industries, the same sense of certainty

12 年维修经验,装进一个企业智能体 Smart Manufacturing

12 years of maintenance experience, installed into an enterprise intelligent agent

Knowledge inventory+privatization deployment+enterprise WeChat entrance, allowing frontline employees to independently troubleshoot.

70%Self service resolution rate
-45%Downtime duration
92%Weekly activity level
合同审查智能体:从 3 天到 4 小时 Professional Services

Contract review agent: from 3 days to 4 hours

The comparison of terms, risk warnings, and version differences are automatically generated, and the legal department only makes final confirmation.

4hAverage review cycle
31Class risk rules
100%Trace traceable
信创环境下的政策问答智能体 Government institutions

Policy Q&A Intelligent Agent in the Information and Innovation Environment

Localization of software and hardware full stack adaptation, unified storage of policy documents, and accelerated Q&A for window personnel.

full stackXinchuang Adaptation
5000+Policy Articles
-60%Window consultation duration
FAQ

You may still want to know about this plan

Do you need a more specific answer? Contact our solution consultant directly and usually reply within 1 working day.

Knowledge Q&A intelligent agents can usually complete pilot launches in 2-4 weeks; For complex scenarios involving multi system integration and multi-agent collaborative orchestration, it is recommended to plan for 8-12 weeks, deliver in stages, and verify the results in stages.
No. We support the private deployment of open-source large models and also support the integration of model services already purchased by enterprises. Sensitive data cannot be accessed through the internal network, and supports domestic operating systems, databases, and chip server environments.
We adopt a four layer mechanism of "knowledge base limitation+traceable references+confidence backstop+manual transfer": the answer must come from enterprise knowledge and be marked with the source, the confidence level below the threshold is automatically transferred to manual, and all sessions can be traced back for auditing.
Quantitative indicators are agreed upon at the start of the project, such as the self-service Q&A resolution rate, average processing time, time savings, manual transfer rate, etc., and continuously observed in the background, with monthly output of performance reports.
Can. Through standard APIs, message queues, or database integration, as well as support for enterprise WeChat, DingTalk, Feishu, and other entry points, intelligent agents can work on employees' existing work platforms.
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